kareralive | Terms & Conditions

01 Introduction

Welcome to KareraLive. By accessing our website, mobile app, or any of our gaming services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in full. If you do not agree, please do not use this platform.

These terms apply to all visitors, registered users, and anyone else who interacts with KareraLive's services, including our sports betting, live casino, fish games, and promotions. We've written these terms to be as clear and straightforward as possible — no unnecessary legal jargon — because we want every player in the Philippines to understand exactly where they stand.

KareraLive is an online gaming platform designed for entertainment purposes. Gambling involves financial risk, and players should always approach it responsibly. These terms work alongside our Privacy Policy and Responsible Gaming guidelines to form the complete framework governing your experience on this platform.

02 Eligibility

To register and use KareraLive, you must meet all of the following eligibility requirements:

• You must be at least 21 years of age at the time of registration.
• You must be physically located in the Philippines when accessing the platform.
• You must not be excluded from gambling through a self-exclusion program or court order.
• You must not be an employee, contractor, or immediate family member of an employee of KareraLive or any of its affiliated companies.
• You must have the legal capacity to enter into a binding agreement under Philippine law.

By registering an account, you declare that all information you provide is truthful and that you meet every eligibility requirement listed above. KareraLive reserves the right to verify this information at any point.

03 Account Registration

Each player is permitted to hold only one account on KareraLive. Duplicate accounts are strictly prohibited and may result in the cancellation of all associated accounts and forfeiture of any balances.

When registering, you are required to provide accurate and complete information, including your full legal name, date of birth, valid Philippine address, and a working mobile number or email address. This information is used to verify your identity, process transactions, and communicate important account updates.

After registration, KareraLive may require you to complete a Know Your Customer (KYC) verification process before you can make withdrawals or access certain features. Accepted documents include a valid government-issued ID such as a Philippine Passport, SSS, UMID, PhilSys ID, or driver's license.

04 Account Security

You are fully responsible for maintaining the confidentiality of your login credentials. Never share your username or password with anyone else. KareraLive will never ask for your password via email, chat, or phone.

We strongly recommend enabling two-factor authentication (2FA) or OTP verification on your account. This adds an extra layer of protection to ensure only you can access your account, especially when logging in from a new device or location.

If you suspect that your account has been accessed without your permission, contact our support team immediately. KareraLive will not be held liable for any losses resulting from unauthorized access caused by your failure to keep your credentials secure.

• Use a strong, unique password that you don't use elsewhere.
• Do not access your account on shared or public computers.
• Always log out after each session, especially on mobile devices.
• Keep your registered email address and mobile number up to date.

05 Deposits & Payments

All transactions on KareraLive are processed in Philippine Peso (PHP). We support a range of local payment options to make it convenient for players across the Philippines, including online and mobile banking, bank transfers, and local e-wallets such as GCash and Maya.

Deposits are generally credited to your account within a few minutes, depending on the payment method used. Minimum and maximum deposit limits may apply and will be displayed at the time of transaction.

• Only deposit funds from accounts or payment instruments registered in your own name.
• Third-party deposits — where someone else funds your account — are not permitted.
• KareraLive does not accept credit cards or cryptocurrency as payment methods for gaming deposits or withdrawals.
• Any transaction fees charged by your bank or e-wallet provider are your own responsibility.

06 Withdrawals

You may request a withdrawal of your available balance at any time, subject to verification requirements and the processing timelines of your chosen payment method. Withdrawal requests are processed in PHP to your registered local bank account or e-wallet.

Before your first withdrawal, your account must have completed full KYC verification. This is a one-time process that protects you from fraud and ensures compliance with applicable financial regulations.

• Withdrawals may only be made to an account held in your own name.
• Processing times vary by payment method — typically within 1 to 3 business days.
• KareraLive reserves the right to carry out additional verification checks before approving any withdrawal request.
• If a bonus was applied to your deposit, the relevant wagering requirements must be met before the associated funds can be withdrawn.

07 Bonuses & Promotions

KareraLive offers various promotional incentives to both new and existing players. All bonuses and promotions are subject to specific terms that will be communicated clearly at the time of each offer. By claiming any bonus, you agree to the conditions attached to it.

General principles that apply to all promotions on KareraLive:

• Bonuses are intended for personal, recreational use only — not for professional exploitation or arbitrage.
• Wagering requirements must be fulfilled before bonus-derived winnings can be withdrawn.
• Bonuses cannot be transferred between accounts or converted to cash without meeting the stated conditions.
• KareraLive reserves the right to cancel or modify any promotion at any time, with reasonable notice where possible.
• Players found to be abusing bonus systems — through multiple accounts, collusion, or manipulation — will have their bonuses voided and accounts reviewed.

For the most current promotions available to Philippine players, visit the Promotions page.

08 Betting Rules

All bets placed on KareraLive are final once confirmed. Players are responsible for reviewing their selections before submission. KareraLive will not be liable for any errors made by the player when placing a bet.

The following general rules apply across all game categories — sports betting, live casino, fish games, eBingo, and online poker:

• Bets placed after the official start of an event or game round may be voided at KareraLive's discretion.
• In the event of a technical error or system failure during a game, the outcome may be voided and stakes returned.
• Minimum and maximum bet limits apply per game type and are displayed within each game or betting interface.
• KareraLive reserves the right to void bets placed under irregular or suspicious circumstances.

For sports betting, KareraLive covers a wide range of events popular among Philippine players, including PBA and NBA basketball, volleyball, boxing, football, and esports. International tournaments and leagues are also available throughout the year.

09 Prohibited Conduct

The following actions are strictly prohibited on KareraLive and may result in immediate account suspension, permanent ban, and forfeiture of funds:

• Creating or operating multiple accounts for any reason.
• Using software, bots, scripts, or automated tools to gain an unfair advantage.
• Exploiting software bugs, errors, or glitches — any such incidents must be reported to support immediately.
• Engaging in any form of collusion with other players or third parties.
• Attempting to launder money or use the platform for any unlawful financial activity.
• Providing false identification documents or misrepresenting your identity during KYC.
• Threatening, harassing, or abusing other players or KareraLive staff through any communication channel.

10 Intellectual Property

All content on KareraLive — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the intellectual property of KareraLive or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial entertainment purposes. You may not:

• Reproduce, distribute, or publicly display any content from KareraLive without prior written permission.
• Reverse engineer, decompile, or attempt to extract the source code of any part of the platform.
• Use KareraLive's branding or trademarks in any way that could cause confusion or imply endorsement.

11 Privacy

KareraLive is committed to handling your personal information with care and transparency. The way we collect, use, and protect your data is detailed in our Privacy Policy, which forms part of these Terms & Conditions.

By using KareraLive, you consent to the collection and processing of your personal data as described in that policy. This includes information gathered during registration, KYC verification, transactions, and your general use of the platform.

We will never sell your personal data to third parties for marketing purposes. Data is shared only where required for service delivery, fraud prevention, or legal compliance.

12 Responsible Gaming

Gaming should be enjoyable — not a source of financial stress. KareraLive genuinely cares about the well-being of every player, which is why we've built tools to help you stay in control.

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session Time Reminders: Get notified when you've been playing for an extended period.
• Self-Exclusion: Voluntarily suspend your account for a defined period or permanently.
• Reality Checks: Periodic pop-ups reminding you how long you've been in a session and your net result.

Gambling is not a way to make money or recover financial losses. If you feel your gaming habits are becoming problematic, we encourage you to reach out to our support team or visit the Responsible Gaming page for guidance and resources.

13 Limitation of Liability

To the fullest extent permitted by applicable law, KareraLive shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service.

KareraLive makes no guarantee that the platform will be available at all times without interruption. Scheduled maintenance and unforeseen technical issues may temporarily affect access to some or all features. We will make reasonable efforts to communicate planned downtime in advance.

Nothing in these terms limits liability for matters where such limitation is prohibited under Philippine law, including fraud or personal injury caused by our negligence.

14 Amendments

KareraLive reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date.

It is your responsibility to review these terms periodically. Continued use of the KareraLive platform after any changes have been posted constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and withdraw your remaining balance.

For major changes that significantly affect your rights or how we handle your data, we will make reasonable efforts to notify you via email or an in-platform notification.

15 Contact Us

If you have any questions about these Terms & Conditions, or if you'd like to raise a concern regarding your account or a transaction, our support team is here to help.

You can reach us at: [email protected]

For general inquiries, feedback, or responsible gaming support, you may also visit our About Us page or browse our FAQ for quick answers to common questions.